Vol. 8, No. 8 — August, 2019
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State of the Company Update Communication
By now you should have all received the State of the Company update communication mailed to your homes. This letter addresses some of the most common questions posed at the Company Update meetings held earlier this year. You can view a copy of the letter under the employee communications tab on the company intranet.
Ring Power Now a Full-Line Weiler Dealer
Earlier this month Azzarelli Paving & Site Development took delivery of their new Weiler P385B Commercial Paver. This marks the first delivery since Ring Power was named the exclusive dealer for Weiler commercial paving products for North & Central Florida.
The Weiler commercial paving line includes the P385B, P265, and P65 commercial pavers, P195 path paver, CT3 utility class pneumatic tire roller, and TT250 and TT500 tack distributors.
Power Systems Division finally gets their
turn with a CRM Migration
The Power Systems division will soon embark on a project to migrate from their current project management tool, Lotus Notes EBMS, to Uptake’s CRM application called “iMACS” (a.k.a. Intranet Material Acquisition Control System). iMACS is a role-based online collaboration tool that provides an end-to-end solution, beginning with the sales rep’s quote to the customer. Upon receiving a customer order, iMACS then allows the team to set up each project, attach multiple inventoried units, create a custom Bill of Materials and purchase orders for outside vendors, set up a budget and track the project through to completion. Numerous different views and reports are available within iMACS to provide quick and easy access to information, help manage the project financials and provide visibility to the project backlog and timelines. Similar to our other CRM applications, iMACS is seamlessly integrated with SalesLink and DBS to help streamline everyday processes, and provide a single location for all project information, documentation and workflow tasks.
“For many years our team has utilized the EBMS system to support our business. As we have grown year on year, and now handling well over 1k projects annually, the iMACS tool is the next logical step in better supporting our customers and delivering exceptional results. Our customers and our team members will all benefit with this change,” said Keith Moore, Vice President New Engine Business Manager.
Ring Power’s CRM solutions suite continues to grow and evolve, allowing employees all over the company to capitalize on the features, benefits and information contained in these tools. Each division continues to look for creative ways to streamline their current processes by using the tools in the CRM, and eliminating the need for multiple systems. If you have any questions regarding the solutions available, or require additional training, please feel free to contact Deborah Styring, CRM Solutions Project & Support Manager, at x1439 or deborah.styring@Ringpower.com.
Ring Power Gets Publicity at Coke Zero 400
Ring Power was on prominent display during this year’s NASCAR Coke Zero Sugar 400 at Daytona International Speedway on July 7. Fans in the stadium and watching on television saw this special paint job on the No. 51 car as it sped around the track!
Ring Power Lift Truck's Sylvia Reyes Becomes First
Female Certified in Forklift Technical Training
We are all feeling a shortage of technicians in today’s workforce. According to the Bureau of Labor Statistics, as of 2018 there were about 442,000 (.1 percent of US population) industrial machine technicians in the U.S workforce, less than 3 percent of those techs are women. Sylvia Reyes is making moves to change that, and increase the number of total technicians we have available.
For the past two years, Sylvia has worked as the Branch Administrator at Ring Power Lift Truck’s Miami facility. Recently, she developed a curiosity for a deeper understanding of lift trucks and decided to register for our online Technical Lift trucks course. This course helped her meet the prerequisites to get hands-on training in our instructor-led technical training class.
In May, Sylvia completed multiple hours of training, and earned IC Engine Control and Fuel Systems I certification—which she passed with flying colors. Gaining this certification, she became the first woman to complete the Ring Power Lift Truck Technical Training. However, Sylvia isn’t finished. She has a student mentality and plans to continue learning and developing skills beyond her current role.
She is currently enrolled in model-specific courses and intends to get enough training under her belt to assist with other classes. Eventually, she may decide to take her acquired knowledge and pursue a position in the service department or as a field technician. Kudos, Sylvia!
Ten teachers from two of Iceland’s technical high schools got away from chilly Iceland and visited sunny WCC last month to learn how we train our technicians. The group learned the fundamentals of electric power generation and customer service for field technicians. Abel Posada and Gabe Sacco facilitated the training.
Group 19 Begins ThinkBIG Journey
On Aug. 2, the newest class of ThinkBIG scholarship recipients and their families gathered at WCC for “signing day.”
Over the next two years, they will rotate in eight-week intervals between classroom instruction at South Georgia Technical College and hands-on training at their Ring Power branch.
Six of the students will follow the heavy equipment technician track; three will complete the generator technician track. Upon graduation in 2021, all of the students will have earned an Associate Degree in Applied Technology.
The Group 19 ThinkBIG students are:
Colby Klipstine St. Augustine Heavy Equipment
Collin Nye Orlando Heavy Equipment
Garrett Hultquist St. Augustine Power Systems
Jake Stallings Palm Bay Power Systems
Garrett Lee Robinette St. Augustine Heavy Equipment
Zack Brate Tampa Heavy Equipment
Wyatt Davis St. Augustine Heavy Equipment
Josh Roberts Ocala Heavy Equipment
Dylan Hackett Palm Bay Power Systems
Congratulations, everyone! Good luck with your studies. For more information on Ring Power's Technician Scholarship program, visit www.ringpower.com/thinkbig
The St. Petersburg police department recently presented Ring Power Tactical Solutions with this plaque recognizing them for their training and support of the department with The Rook Armored Critical Incident Vehicle.
VelocityEHS NOW Live
On July 1 our new Incident Management System, VelocityEHS, was launched. This software platform replaced our previous pen-and-paper method of documenting and investigating incidents.
As of the beginning of August, 31 incidents were reported through VelocityEHS. More importantly, 7 near misses and 5 hazards were reported! Identifying these near misses and hazards gives us the opportunity to fix them without causing an injury to an employee or a financial loss to the company.
Every employee has access to the software, and can use it to report unsafe acts and hazardous conditions in addition to incidents involving injury or damage. To ensure everyone is aware of the features of the system, an introductory video was assigned in Edge to all employees. If you haven’t already done so, please log on to EDGE and view the short video. VelocityEHS and EDGE can both be accessed from our intranet homepage.
Multi-Factor Authentication (MFA) is used to protect Ring Power email accounts from hackers. MFA is triggered when you log into Office365 with your email address and password for the first time or when you log in from a new location. MFA makes it harder for hackers to log in and compromise your email account and the Ring Power network.
Here are a few points to consider when MFA is implemented:
• Make sure MFA is on. If you are unsure your email is using MFA, please contact the IT Department.
• You have two options to confirm MFA. You can have a text message sent to you with a verification code, or you can have the process call you so you can press # to confirm.
• If by any chance you receive a call or text message that you didn’t request, DO NOT press # or put in the code. When this happens, it means hackers are trying to log into your account. Blindly accepting these requests will open your account to numerous attacks.
If you have any questions or concerns relating to MFA, please contact the IT Help Desk.
Fitness Program Reimbursement
Ring Power values the health and wellbeing of every employee and seeks to create an environment that promotes a healthy lifestyle. Accordingly, as executive management made the rounds earlier this year conducting employee meetings, we were very happy to see the interest in our gym reimbursement program.
Effective July 1, the reimbursement amount for fitness activities has increased 50 percent. Prior to this change, the maximum reimbursement for fitness activities was $10 per month. The new reimbursement allowance is $45 per quarter.
To make the program more flexible and reduce the administrative burden of submitting monthly reports, reimbursement periods have changed from monthly to quarterly. At least 24 qualifying fitness activity sessions are required per calendar quarter to be eligible for reimbursement.
In addition to the quarterly fitness reimbursement, employees can receive reimbursement for other healthy activities & competitions (Weight Watchers, Biggest Loser, etc.)
To view the full Fitness Program Reimbursement Policy, click here.
Please direct questions you may have on the new policy to Shelley Minzenberg at 904-494-1248.
Family Fun Day Coming Soon!
Employee Family Fun Day events are planned for four locations this fall. These events will feature fun activities, entertainment, and lunch for the entire family. They will also be an opportunity to participate in a biometric screening and earn the $300 credit towards your 2020 insurance premium. The Bailey Group will be on hand to answer your 401(k) and retirement questions.
You may attend any one of our four events:
St. Augustine | Saturday, September 21st | 9am - 2pm
Trout Creek: 6550 State Road 13 N, Saint Augustine, Florida 32092
Orlando | Saturday, September 28th | 9am - 1pm
Forever Florida: 4755 N Kenansville Rd, St. Cloud, FL 34773
Ocala | Friday, October 4th | 2pm - 6pm
Branch Location: 6200 North US 301/441, Ocala, Florida 34475
Tampa | Saturday, October 12th | 9am - 1pm
Lupton’s Boggy Bottom Event Ranch: 8407 Lupton Place, Plant City, FL 33567
Discounted hotel rooms are available for out of town employees who would like to visit the St. Augustine Family Fun Day at Trout Creek. To reserve a room, contact Shelley Minzenberg at x1248 or Tiffany Minor at x1309.
To RSVP, click here.
Organization Updates
Power Systems
Jon Beaudry has accepted the role of Sarasota Truck Shop Lead Person, reporting to Robert Jones. Prior to joining Ring Power, Jon spent 20 years with a North Carolina trucking company, where he spent 10 years as a diesel technician and 10 years in a management role. Since moving back to Florida in 2013, Jon spent 4 years working as a service advisor for a truck dealership, followed by 2 years as a service manager for a recycling company.
Crane
David Courtney has been named Vice President, Product Support Operations Manager, reporting to Dave Glass. His expanded role includes responsibility for both parts and service for the entire Crane division. David’s career in the crane industry spans 34 years. He began his career with Ring Power Crane in 2012, as a field service technician at the Ladson, SC., branch. He will now be based out of WCC.
Utility Equipment
Jimmy Gonzalez has taken on the role of Technical Specialist, reporting to Brian Plawecki. Jimmy began his Ring Power career in 2014 as a Power Systems Field Service Technician at WCC. Most recently, he was the Inside Sales Rep. for Entertainment Services. Prior to joining Ring Power, Jimmy was a diesel technician in the US Army.
Corporate
Beau Alford has been named Junior Auditor, reporting to Brooke Tefft. Beau graduated from University of North Florida with a Bachelors of Business Administration in 2013. He began his career at Ring Power in September 2013 as a Parts Warehouse Person working at WCC. In 2015, Beau was selected to be the Business and Market Development Coordinator for the WCC Marketing Department.
Tiffany Minor will assume the Marketing Executive Administrative Assistant responsibilities, effective Sept. 30. She will report to Sue Miller. Tiffany began her career at Ring Power in 2014 as the Power Systems Executive Administrative Assistant and then transitioned to fill the same role in Entertainment Services & Cat Rental in 2017.
Bryan Johnson has been named Assistant Safety Director reporting to Stephen Brown, Safety Director. Bryan joins the company with extensive experience in OSHA & DOT compliance and safety project management. He will be based at WCC but will travel throughout our territory in support of our safety initiatives. Bryan has been employed as a member of the United Parcel Services (UPS) Team since 2007. He began his role in the UPS Health & Safety in 2008 and most recently served as the Health & Safety Ops Manager based in Portland, Oregon. Bryan’s responsibilities included management of all aspects of safety in an operational environment for six states in the UPS NW District.
kudos & Thank yous
Congratulations to Terry Clark(Phoenix Products Service Fabricator) for going above and beyond to help Steven Mondisa of Hill International. Very nice!
A hearty thank you from Elliot Homes Corporate to Myles Foster of CES. Great to see our customers recognize a superb effort!
Jason Henshaw (Tampa Field Service Dispatcher) received big praise for being available after hours to help a customer. That's the service Ring Power is known for!
SERVICE AWARDS
Congratulations to...
Greg Tester (Brooksville HE Service Tech I), left, receiving his award from John Duncan for completing 30 years of service April 2.
Greg Palmer (Lakeland HE Service Advisor), left, receiving his award from James Carney for completing 30 years of service Aug. 14.
Austin Touchton ( Lakeland Parts Mgr.) receiving his award from Richard Yarbrough for completing 30 years of service July 20. Pictured L-R: Kevin Southall, Jody Wagstaff, Chris Marker, Ashley Wilkerson, Hubert Norris, David Collins, Ciera Touchton, Austin Touchton, Richard Yarbrough, Chris Hobbs & Frank Taveras.
Warren Ballard (WCC PSD Master FS Tech), left, receiving his award from Leah Graff for completing 30 years of service July 17.
Chip Handley (WCC VP Training), left, receiving his award from Ed Sanford for completing 30 years of service Aug. 1.
Sean Kopman (Gainesville PSD Spec Business Unit Supervisor), receiving his award from Ken Potts for completing 25 years of service Aug. 1.
Chris Green (WCC HE Main Store Service Mgr.), left, receiving his award from Dan Patin for completing 25 years of service Aug. 8.
Mark Konow (Tampa PSD Master FS Tech), receiving his award from Ginger Hernandez for completing 25 years of service Aug. 15.
Creig Kirkley (WCC HE Fab Shop Lead), center, receiving his award from Joey Haslauer and Chris Green for completing 25 years of service July 11.
Brian Donovan (Tampa HE Service Warranty Tech I), left, receiving his award from Eddie Jones for completing 25 years of service May 2.
Shawn Finley (Ocala Truck Service Shop Lead), right, receiving his award from Robert Jones for completing 20 years of service July 26.
Matt Stegeman (Tampa HE Service Tech II), center, receiving his award from Matthew Harden and Rollie Watson for completing 20 years of service Aug. 16.
Jeff McMath (AVP Crane Parts Ops Manger), right, receiving his award from Dave Glass for completing 20 years of service April 1.
Bill Barrow (Pecan Park HE FS Tech II), left, receiving his award from Michael Podbevsek for completing 20 years of service July 12.
Blaise Emidy (Ocala Utility Service Tech I), right, receiving his award from Larry Nieman for completing 20 years of service Aug. 18.
Eugene Tshilombo (WCC MCRC Component Specialist I), left, receiving his award form Vince May for completing 15 years of service Aug. 2.
Shelly Fowler (WCC Executive Courier), left, receiving her award from Susan Richardson for completing 15 years of service Aug. 23.
Les Baker (Orlando PSD Master FS Tech), right, receiving his award from Ed Edwards for completing 15 years of service July 12.
Jeremy Phillips (Ocala Utility Service Tech II), right, receiving his award from Larry Nieman for completing 15 years of service July 26.
Ernie Helms (WCC PSD FS Tech I), left, receiving his award from Leah Graff for completing 15 years of service Jul 12.
Edward King (WCC HE Service Machinist I), left, receiving his award from Joey Haslauer for completing 15 years of service July 12.
Cesk Shkurtaj (WCC Service Painter II), left, receiving his award from Daryl Gandy for completing 15 years of service June 1.
Adam Combast (Tampa HE Machine Shop Leadman), receiving his award from Mike Boyd for completing 15 years of service in August.
Tracy Evans (Tallahassee Facilities Team Lead), center, receiving his award from Ryan Sparrell and James Byrne for completing 10 years of service June 9.
Ernesto Sumalinog (Tampa Floor Tech), receiving his award from James Byrne, Lee Oliver and Ryan Sparrell for completing 10 years of service April 30.
Tiffany Minor (WCC CES and CRS Executive Secretary), receiving her award from Kevin Robbins, Greg Landa and Ryan Stallings for completing 5 years of service May 19.
Jodi Barrow (WCC Tag & Title Admin), left, receiving her award from Shane McLaughlin for completing 5 years of service July 3.
Gabriela Rogers (WCC HR Benefits Coordinator), center, receiving her award from Cindy Acosta and Ed Sanford for completing 5 years of service June 9.
Belinda DeWitt (WCC Executive Secretary), receiving her award from Randy Harper for completing 5 years of service May 12.
William Lusher (Ocala Parts Hose Tech), center, receiving his award from Mark Mann and James Burney for completing 5 years of service.
Dave Kanaszka (WCC Air Compressor Shop Service Leadperson), second from right, receiving his award from Shawn Anderson for completing 5 years of service July 14.
DJ Van Kampen (WCC Air Compressor FS Tech III), receiving his award from Shawn Anderson for completing 1 year of service Aug. 20.
Trent Burns (Jax Phoenix Service Welder II), right, receiving his award from Nick Alacantara for completing 1 year of service April 16.
Taylor Huntley (WCC Service Laborer), left, receiving his award from Daryl Gandy for completing 1 year of service Aug. 13.
Sean Evans (Tallahassee HE FS Tech I), center, receiving his award from Rion Baker and Greg Meeks for completing 1 year of service May 8.
Scott Sargent (Orlando HE Service Technician II), receiving his one year award from Al George for completing 1 year of service June 26.
Ross McClenithan (Tampa Surface Mining Technical Sales Rep), receiving his award from Cory Cason, David Clunk and Dan Patin for completing 1 year of service July 16.
Nolvia Meijas (Orlando Facilities Custodian), left, receiving her award from Mark Geers for completing 1 year of service in July.
Nimsay Montgomery-Martinez (WCC HE Marketing Liaison), left, receiving her award from Mark Pearson for completing 1 year of service July 5.
Mike Johnson (Brooksville CRS Rental Fleet Coordinator), right, receiving his award from Nathan Thomas for completing 1 year of service April 18.
Laurence Snyder (WCC Service Laborer), left, receiving his award from Daryl Gandy for completing 1 year of service Aug. 13.
Justin Brand (Brooksville Truck Service Tech II), left receiving his award from John Duncan for completing 1 year of service July 16.
Jerry Dalton (PSD FS Tech I), receiving his award from Ginger Hernandez for completing 1 year of service July 9.
David Alred (Gainesville PSD FS Tech I), right, receiving his award from Bradley Clyatt for completing 1 year of service July 2.
Cole Lawson (Lake City Truck Service Tech III), right, receiving his award from Jerry Crosby for completing 1 year of service Feb. 12.
Michael Kalich (Orlando LT Rental Coordinator), center, receiving his award from Jean McMahon and Ruben Objio for completing 1 year of service Aug. 6.
Athena Stine (Ocala Facilities Custodian), center, receiving her award from James Byrne and Deborah Lashinski for completing 1 year of service July 25.
Sam Sweely (NC Crane FS Tech II), right, receiving his award from Joe Mangum for completing 1 year of service Aug. 20
New Places
Alex Akers Tampa CRS Account Manager
Beau Alford WCC Junior Auditor
Warren Ballard WCC PSD Master FS Tech
Chadd Brinkley Lake City Crane FS Tech I
Blake Brown WCC Crane Tech I
Robert Cason Tampa HE Service Tech III
Steven Cason Tampa PSD PM Tech
Rick Chapman JAX Pecan Park Cox Marine Eng. Business Mgr
Heidi Depaz WCC PSD Project Admin Analyst
Jesse Ealba Jr. Texas ES Entertainment Tech I
Juan Flores WCC HE CS I
Robert Gay JAX LT Service Tech I
Rebecca Gaylor GA Crane Service Admin
Jorge Geroli Tampa LT FS Tech II
Jean Glick WCC Tag & Title Admin
Jimmy Gonzalez Jr. JAX Utility Technical Specialist
Raymond Grant NC Crane Master Field Service Tech
Grayson Gunn WCC PSD Rental Support Rep
Adam Harrison JAX LT Service Tech I
Jason Hulsey Tampa CRS Account Manager
Codie Kent Tampa Crane FS Tech I
Marcos Lopez Orlando FS Tech II
Joshua Maltby Tampa HE Inside Sales Advisor Trainee
Ethan Maronel WCC Parts Shipping & Receiving Associate
Neil McClellan WCC Marine Engine Consultant
Matthew McDonald WCC PSD Field Service Tech II
Patrick Fortunato Tally Utility Shop Service Lead
Phillip Morris Ocala Utility Shop Service Lead
Arturo Niebla Jr. WCC Standard Job Developer
Marvin Parker II Tampa Crane Master FS Tech
Devin Paularinne Tampa CRS Sales Coordinator
Buck Reed Orlando HE FS Tech II
Joseph Rodriguez TX ES Entertainment Tech II
Roger Rose Ocala HE FS Tech II
Rabon Spires Jr. SC Crane Master FS Tech
Karrie Starling WCC PSD Project Coordinator
Eric Totzke JAX Phoenix Project Manager
Jacob Valentino Brooksville CRS FS Tech III
Micahel Wallace JAX Utility Service Tech III
Tawny Wood WCC PSD FS Tech II
Kristan Davis JAX LT Sales Coordinator
Michael Demarest Tampa PSD PM Tech
Kade Taylor Tampa HE Service Tech II
Jeffery Taylor Tampa HE Service Tech II
Andrew Yancey Sarasota LT PSSR
Greg Allegro JAX Utility Account Mgr.
Jayson Diaz Tampa PSD Service Tech II
Chase Gray Tallahassee LT Account Mgr.
Donnie Murphy WCC HE Warranty Service Tech I
Herman Phillips Lakeland HE Service Tech II
NEW FACES
Cory Baker Tampa SITECH Construction Tech Specialist Anthony Battle CA ES Entertainment Tech II
Dustin Blackmon Tampa AC Service Tech III
Christopher Cavallo NJ ES Entertainment Tech II
Austin Christie Tampa HE Service Welder I
Justin Cornman Ocala HE Service Tech
Alex Cottrill Tampa HE Sales
William Crall Brooksville HE FS Tech II
Jacob Crosby Orlando ES Entertainment Tech III
Sean Dailey Tampa LT Shop Tech II
Sarah Dickie Tampa LT Marketing Liaison
Maxwell Faison Lake City HE Transport Driver
Andy Foster Tampa HE Technical Sales Rep
Javier Gaytan Sarasota Parts Supply Chain Associate
Jose Almodovar Gonzalez Tampa Floor Tech
Kyle Green Tampa HE Service Tech III
Tyler Grissom Tallahassee HE FS Tech II
Kayla Hartwig WCC Credit General Clerk
Jimmy Henderson WCC Truck Inside Sales
Ryan Kaufmann Palm Bay HE Service Tech II
Christopher Kearney Orlando AC Service Tech III
Jeffrey Kearns Tampa CRS Inside Sales
Christopher King Jax LT Shop Tech II
Yan Ma Sr. Accounting Clerk
Gregory Mitchell Orlando HE Transport Driver
Peter Moore SC Crane Account Manager
Luis Morales Jimenez Pompano LT Parts Counterperson A Adam Parrish Tampa LT FS Tech II
Kody Peek Orlando HE CS III
John Phillips Orlando PSD Sr. Project Manager
Junior Pineda NJ ES Entertainment Tech II
Richard Pineda Orlando HE Service Welder I
Austin Quandt Orlando HE Service Laborer
Justin Rakitin Pompano LT Sales Coordinator
Anthony Rappette-Ruiz NJ ES Entertainment Tech II
Austin Rice Sarasota HE Service Tech Trainee
Omar Oramas-Rivera Orlando HE Service Tech III
Travis Pizarro Ruiz Orlando HE Service Laborer
Heather Riley Tampa HE Sr. Service Admin
Jose Samanez Rojas Orlando ES Entertainment Tech II Kathleen Schmitt Gainesville HE Service Admin
Logan Shiflet Orlando PSD PM Tech
Brandon Stewart Deckhand/Assistant Engineer
Brian Sumlin HE Service Tech III
Benjamin Thomas Tampa HE Service Welder II
Michael Villamia Pompano LT FS Tech I
Benjamin Wyatt Lakeland HE Service Tech II
Steven Yambo Pompano LT FS Tech II
Reader Challenge
Someone has been messing with the photos again!
There are 7 differences between the two photos. The first photo has been unaltered. The second photo has 7 differences from the first. Your challenge, dear reader, is to identify those differences. Email matt.shelley@ringpower.com with your answers for a chance to win one of four camo Cat hats, just in time for hunting season.
Good luck!
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